Save file corruption in The Sims 4 is still troubling players, potentially locking them out of worlds they’ve spent years building. Publisher EA has released a new statement confirming that the development team remains committed to tracking down and eliminating these persistent problems. The issues appear to be primarily connected to For Rent, an expansion that launched in December 2023. The pack lets players set up and manage rental properties—apartments, duplexes, and townhomes—bringing a new layer of realism with both community events and challenges. While the expansion was designed to deepen gameplay, it has also become closely tied to widespread Sims 4 save file corruption reports.
EA’s Latest Report on For Rent Issues
According to a new EA report, the team has already addressed 29 known issues related to For Rent. However, 37 more remain unresolved:
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26 are currently under investigation by Maxis developers.
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11 require more community feedback to diagnose.
Two of the most severe bugs include:
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Entire lots disappearing when too many rental units are present.
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Endless white screen crashes when loading the game on PlayStation consoles.
A partial fix has been issued for the missing lots issue, though EA is waiting on player confirmation to ensure it is resolved. The PlayStation white screen bug, however, still requires more data from the community.
New Problems After August 2025 Update
While For Rent remains a core concern, EA also points to new save file problems triggered by The Sims 4’s August 19 update. These include:
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Lots refusing to load,
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Items disappearing or becoming unusable after a lot loads,
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Crashes or infinite loading screens,
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Error messages such as Load Error 800/801.
Many of these issues appear when players use lots downloaded from the Gallery, but EA admits the error codes have been difficult to replicate in-house.
What Players Can Do
EA advises caution when using mods and custom content, since these can complicate bug testing and contribute to file corruption. The development team is actively seeking community reports, and players are encouraged to share their experiences on EA’s dedicated forum pages:
Ongoing Investigation
EA has promised to continue monitoring and patching these issues, but acknowledges that Sims 4 save file corruption remains a serious concern. Until a permanent solution is found, players are urged to back up their saves regularly and report problems directly to EA to speed up fixes.