Just days before the official launch of the Nintendo Switch 2, some Walmart customers are being hit with unexpected — and infuriating — news: their pre-orders are being canceled without warning.
With the highly anticipated console set to arrive on June 5, the sudden cancellations have left many gamers scrambling to find an alternative before launch day. Numerous reports have surfaced across Reddit and social media, with users claiming they received abrupt cancellation notices from Walmart citing vague or questionable payment issues.
“I just got an email saying my Switch 2 preorder was canceled due to a payment error — but there was nothing wrong with my card,” said Reddit user sonicpsycho.
Frustration Builds as Support Falls Short
Many affected customers say they reached out to Walmart support only to be met with generic responses — or in some cases, offered a $15 gift card as consolation.
“I’m beyond disappointed,” one user wrote. “Support said they’re working on it, but I have no confidence it’ll be fixed in time.”
Adding fuel to the fire, this isn’t the first pre-order issue surrounding the Nintendo Switch 2. UK-based retailer GAME reportedly canceled several pre-orders just last week, citing stock allocation problems.
Nintendo Switch 2 Launch: What’s at Stake
The Switch 2 is shaping up to be one of Nintendo’s most powerful consoles to date. It features:
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A larger display
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Upgraded frame rates
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4K support
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256GB internal storage
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The new GameChat feature, allowing screen sharing and live chat during gameplay
Launch titles include some heavy hitters, such as:
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Mario Kart World
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Cyberpunk 2077: Ultimate Edition
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Yakuza 0: Director’s Cut
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Hogwarts Legacy
With excitement at an all-time high, the last-minute hiccups from major retailers like Walmart are dampening the launch experience for many.
What You Can Do If Your Pre-Order Was Canceled
If your order was canceled:
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Contact customer service immediately to confirm the issue.
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Check other retailers for restocks. Some may reopen pre-orders closer to launch.
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Monitor Nintendo’s official channels for possible restock news or retail partner updates.
The Walmart Nintendo Switch 2 pre-order cancellations are a frustrating reminder of the risks of early online reservations — especially for in-demand hardware. With the console’s release imminent, affected fans can only hope for a restock miracle or a swift resolution.
Stay tuned for more updates as this story develops.